Last Updated Jul 30, 2024

PalmAgent Inc. (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, and safeguard your information when you visit our mobile application (the “Application”). Please read this privacy policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. By continuing to use the Application after the date of the revised Privacy Notice, you consent to and accept the changes in the revised Privacy Policy.

COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of ways. The information we may collect via the Application depends on the content you use, and includes:

Personal Data

Personally identifiable information, such as your name and email address, that you voluntarily provide to us when opting to participate in various activities related to the Application.

Derivative Data

Information our servers automatically collect when you access the Application, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Application.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Application.

Data from Social Networks

User information from social networking sites, such as Facebook, Instagram, Twitter, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

Geo-Location Information

We may request access or permission to track location-based information from your mobile device, either continuously or while you are using the Application, to provide location-based services.

Mobile Device Data

Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.

Push Notifications

We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device's settings.

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected via the Application to:

Compile anonymous statistical data and analysis for use internally.
Create and manage your account.
Deliver targeted advertising, coupons, newsletters, and other information regarding the Application to you.
Email you regarding your account or order.
Enable user-to-user communications.
Increase the efficiency and operation of the Application.
Monitor and analyze usage and trends to improve your experience with the Application.
Notify you of updates to the Application.
Offer new products, services, mobile applications, and/or recommendations to you.
Perform other business activities as needed.
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
Process payments and refunds.
Request feedback and contact you about your use of the Application.
Resolve disputes and troubleshoot problems.
Respond to product and customer service requests.
Send you a newsletter.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.

POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 18. This Application is not intended for use by anyone under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.

OPTIONS REGARDING YOUR INFORMATION

You may at any time review or change the information in your account or terminate your account by contacting us using the contact information provided or logging into your account settings and updating your account.

DISCLOSURE OF PERSONAL INFORMATION

We will not sell, rent, or otherwise disclose your personal information to third parties, except as required by law, or unless otherwise stated that you request to be connected to a trusted allied partner, such as a lender, attorney, accountant, contractor, etc.

SMS OPT-IN OR PHONE NUMBERS FOR THE PURPOSE OF SMS ARE NOT BEING SHARED WITH ANY THIRD PARTIES.

If you have questions or comments about this Privacy Policy, please contact us at:

PalmAgent Inc. 99 Trophy Club Dr. Trophy Club, TX 76262

Phone: (757) 271-1287

support@palmagent.com